Our Policy

General Policy

Ticket Tribe is committed to providing a seamless ticketing experience. However, due to the nature of live events, we cannot offer refunds or exchanges for tickets once purchased, unless otherwise stated.

Event Cancellations

If an event is canceled by Ticket Tribe, we will provide a full refund to all ticket purchasers.

Event Postponements or Rescheduling

If an event is postponed or rescheduled, your ticket will be valid for the new date and time. No refunds will be issued for postponements or rescheduling.

Privacy Policy

Ticket Tribe is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.

We may collect the following personal information:

• Personal Information: Name, email, and phone number.
• Payment Information: Credit card or debit card information.

We use your personal information to:

• Process your ticket purchases and fulfill your orders.
• Communicate with you about your orders, including sending you confirmation emails and updates.
• Comply with legal and regulatory requirements.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures to safeguard your information.

You have the right to access, correct, or delete your personal information. You can also object to the processing of your personal information or restrict its processing. To exercise these rights, please contact our customer support team.

We may update this Privacy Policy from time to time. We will notify you of any significant changes.